Ready to dispatch. Delivery on us.

Your card is charged when you order. Bottles are ready to dispatch from London, in the order the orders arrived.

Delivery is free and tracked, by Royal Mail Tracked 24, usually 1 to 2 working days after dispatch. We deliver to Great Britain only (England, Scotland and Wales). We cannot yet deliver to Northern Ireland (BT postcodes); if an order is placed with a BT delivery address we will contact you and refund it in full. You will receive an email when your bottle is on its way.

You may cancel for a full refund at any time before dispatch: write to us and we will cancel and refund in full, no questions.

After delivery, UK consumer law gives you 14 days to cancel. For hygiene, an oil that has been opened cannot be returned, so the right to cancel applies to bottles with the seal intact. Write to hello@elixyr.uk and we will arrange the return and refund you within 14 days of receiving the bottle back.

Returns go to: ELIXYR LONDON LIMITED, Unit B7, 52a Holmes Road, London, NW5 3AB.

If a bottle arrives damaged or is not right, tell us and we will replace or refund it at once. Your statutory rights are not affected.